The creative process begins when you contact me. Please let me know the type of project you would like such as door sidelight or free hanging piece. Quotes are based on size and complexity. We work out of our home and can set up appointments for your visit to our home or yours. Upon receiving the specifications I can quote the price. Upon acceptance of cost the fun begins with the creative design. Upon acceptance of the final design I would ask for a down payment of 1/2 the quote. This is non refundable and is used to purchase the supplies and proceed with the project. An invoice is provided with costs, down payment and balance information. The majority of our customers prefer to meet or ride with us to pick out glass colors. This is a great way to assure the color and textures of glass meet your expectations. Full size patterns are made and each piece is hand cut, wrapped with copper foil and soldered. The balance and sales tax are due upon completion and final installation. We are licensed in Minnesota and are insured with State Farm.